Get direct input from customers and gauge their satisfaction with your products and services.
Do you agree with this statement? Our product made it easy to handle my issue
The time it took to solve this issue was what I expected
How likely is it that you recommend our product to a friend or colleague? Please reply with a number from 0 to 5. 5 is extremely likely. 0 is not at all likely
How would you rate the value for money of the product
How long has your organization been a customer of our company
Please rate your overall satisfaction with our product
Any additional comments about this experience overall? (We love feedback! Most people share 3-5 ways we can improve
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Where did you hear about us? (Gain market insight!)
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