Frequently Asked Questions

No. No long term contract is required for WaiverForever. You can switch plans and cancel at any time.

With our smart usage charge model, we will automatically adjust your cost based on your usage. When you are in low seasons, as long as your usage is below our monthly free quota, there will be no usage charge at all. Only basic plan fee will be charged which is as low as 33 cents per day.

For event based business, you can use our free plan and buy our pre-paid pre-paid packs before event starts.

Your waiver are stored forever in your online account.

Instead of email, we use a live chat tool to provide customer support. The chat button is available in both our web console and our mobile apps.

WaiverForever client application runs on devices that supports iOS 9+, Android 4.0.2+ and Amazon Fire.

A mobile device with a auto-focusing camera is required. For iOS devices, iPhone 4 and later is required, or iPad 3 and later. For Android devices, please check with the manufacturer for an auto-focusing camera module.

Yes. The signed waivers are stored locally first on the devices before uploaded to your online account when an internet connection is available.

Yes. With our Waiver Widget, your customers can sign the waivers right in your website/blog.

The control console runs on all major browsers, including Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. You can also use our mobile app to access most of the control console features.

You can search by customer's name, email or phone number and apply date range filters to find the waiver signed.

You can export your waivers to PDF or CSV file. We also support auto importing your customer info into Mailchimp and Constant Contact.

Yes, as the Data Processor, we adhere to applicable articles of GDPR (28, 33, etc).

Yes, WaiverForever has completed SOC2 TYPE2 Examination from 2023.

Yes. Your credit card is handled by Stripe, Inc.. On an annual basis, we certify PCI DSS compliance with Stripe.

All data to and from WaiverForever is encrypted with SSL technology and the backend storage is encrypted with AES 256 encryption.

No, we will never use your client's data. That's why we charge a small fee for our service so we don't need to make profit by selling your clients' information.